Terms & Conditions


Once you have selected your item to buy and proceed to ‘checkout’ be rest assured that your payment details will be processed through a secure payment server.

Order receipt

On receipt of your order we will send confirmation notice that it has been received. An e-ticket showing a barcode will be sent to you as proof of purchase. Please print this off and bring it with you.

Theatre Productions and Externally Organised Events.

Please note that in the case of Theatre Productions and Events which are organised by a third party Glamis Castle undertakes to sell tickets on behalf of the individual organiser. Individual productions will be subject to the terms and conditions set by the visiting promoter.


You have 30 days within which to change your mind and email us to request a refund.

The price of the goods

Shall be the price listed on our website on the date of your order, inclusive of VAT. All prices displayed on the website are quoted in UK Pounds Sterling and must be paid in full.