Opening Times

Opening Times2020-07-16T13:15:07+00:00

UPDATE 15th July 2020

CASTLE & GARDENS OPEN FROM 15th JULY.

Our Castle & Gardens will be open from the 15th July from 10.00 – 17.00 (last entry 16.00).

It is essential to book a date and time slot prior to any visit via our online booking page.
This is so that we can manage volumes and keep everybody safe during this time.

Car parks will be open and will be operating one-way routes and spaced allocation to ensure you can adhere to the 2 metre distancing rules.

BOOK YOUR TICKETS NOW

Take away catering facilities are available.
Please enjoy dining outside or at the designated outside catering areas located around the gardens.
We encourage you to enjoy a picnic in the gardens.
Please order your take away food from the Hub, located in the Castle courtyard.

See the Takeaway Menu here ››

Guided tours and the gift shop are now fully open.

Frequently asked questions

The following information and requests from us are to keep you and your family, and our staff safe whilst visiting.

We thank you in advance for following them and your ongoing support of us as a charity.

Do I need to book a date and time slot if I am an Annual Pass Holder?2020-06-12T10:19:30+00:00
Yes, this is essential and to ensure we do not over crowd the site, as this would mean our safety measures and your health would be compromised. You can do book here with the Friends of Glamis loyalty code you were provided.
Do I need to book a date and time slot if I have a dog walking pass?2020-06-12T09:51:24+00:00

If you have a dog walking pass  you must pre book your time slot at here.

How do I know if there is availability to visit?2020-06-12T09:54:00+00:00

When booking your day and time slot online at the booking page you will see available slots when you pick a date on the calendar.

We have introduced measures to prioritise the health of visitors and staff which is always our first priority. These measures include social distancing and information about social etiquette for our team and visitors. We ask that you please stand two metres apart from anyone not within your group or family.

Do I need to show my Friends of Glamis Pass or alternative partnership card on arrival?2020-06-12T09:56:31+00:00

Yes, our staff will remain at a social distance on your arrival, wearing appropriate PPE to be able to review your card.

Will the car park be open?2020-06-16T08:11:37+00:00

Yes, it will be open, but we will be operating a one-way route and spaces allocated to ensure you can adhere to the social distancing rules.

Will there be facilities and catering?2020-06-12T09:59:21+00:00

Yes, on our visitor map here you can see we will have outside catering facilities and the location of the toilets. Our take away  catering facilities allow you to enjoy cold and hot drinks, snacks and ice cream. please look at the menu on our Castle Kitchen page

What other safety and hygiene measures will you be taking to make me feel safe on my visit?2020-06-12T10:03:30+00:00
We promise to keep you feeling safe by:
  • Giving a warm welcome at a distance
  • Patrolling our site to monitor visitor activity
  • Using one-way systems
  • Our staff will wear gloves and use screens at pay points
  • Operating a cashless system
  • Using mobile toilet and catering facilities positioned outside

What we ask of you in return to show you care: 

  • Keep two metres away from other visitors
  • Wash your hands for 20 seconds after using facilities
  • Use the hand sanitiser dispensers at every opportunity
What if I become worried onsite by seeing others not adhering to the rules?2020-06-13T11:53:03+00:00

We have several staff located across the site monitoring activity, but at any time you can call 01307 840393 to speak to a supervisor.

What if I have booked through a third-party ticketing agent or tour company?2020-06-12T10:04:57+00:00

If you have booked a ticket through a third-party agent, please contact them directly regarding refunds and transfers.

Can I buy an Annual Pass or Gift Voucher?2020-06-12T10:05:35+00:00

Yes and we would welcome your support by making these purchases. Whilst some of the benefits to the Annual Pass, like access to the Castle is not available at present, just as soon as Government permits we will open the currently closed areas. By donating your admission and subsequently agreeing to Gift Aid we can continue to complete vital restoration and conservation works to keep Glamis Castle maintained and secure for future generations.

Can I renew my Annual Pass onsite?2020-06-12T10:07:30+00:00

At present we are only accepting renewals online at www.glamis-castle.co.uk/friendsofglamis This is to help keep you safe by minimising points of contact during your visit.

Other guidance we ask you to kindly follow whilst visiting:

  • Children under 12 must be accompanied and supervised by an adult at all times.
  • Cycling to and from Glamis Castle is encouraged, however we do not permit cycling in the park. Bicycle racks are provided.
  • The Gardens are part of a working Estate, be aware of vehicles and works being undertaken to enable the continued enjoyment of your visit.
  • Dogs must be kept on leads at all times. We welcome dogs on site and in our grounds.
  • BBQs or fires are not permitted anywhere in grounds.
  • Due to the historic nature of the Estate, there are uneven surfaces and walkways.
  • Drones must not be used anywhere onsite for the protection of the public and buildings.
  • The Estate is managed naturally to ensure that the different ecosystems work in harmony, please be aware that at different times of the year there can be insects which may sting or bite eg Blandford flies (between May and June and close to water), ticks or wasps/bees. It is recommended to follow the NHS advice on prevention of bites and stings and the guidance on symptoms and treatment if you experience a bite or sting.

For further information please contact Glamis Castle on
01307 840393 or enquiries@glamis-castle.co.uk

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